Shipping policy

mariobonsu20000@gmail.comShipping Policy

Order processing

Orders are processed before being handed to the relevant shipping carrier. Processing and delivery times may vary depending on destination and the shipping method available for your order.

Estimated delivery information will be displayed during checkout where available.

Delivery estimates

Estimated delivery dates are estimates rather than guaranteed delivery dates unless we expressly state otherwise.

We will keep customers informed where we become aware of a significant delay affecting an order.

Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched. Please allow time for the carrier's tracking system to update.

Incorrect addresses

Customers are responsible for checking that their shipping information is accurate when placing an order. If you notice an error, contact mariobonsu20000@gmail.com immediately.

We cannot guarantee that an address can be changed after fulfilment has begun.

Lost or damaged orders

If your order has not arrived within the expected timeframe, or arrives damaged, please contact mariobonsu20000@gmail.com with your order number so that we can investigate.

International orders

Where international shipping is offered, delivery times may vary by destination. Import duties, taxes or customs charges may apply depending on the destination. Any applicable charges and responsibilities will be communicated as required.

Questions about shipping can be sent to mariobonsu20000@gmail.com.